VIRTUAL OFFICE SERVICE AGREEMENT
Effective upon submission of this application. Last updated: April 2026.
This Virtual Office Service Agreement (“Agreement”) is entered into between Cocoa Virtual Offices, a business operated by Egil Capital LLC, located at 1811 N Cocoa Blvd, Cocoa, FL 32922 (“Provider”), and the applicant identified in this application (“Client”).
1. SERVICES PROVIDED
Provider agrees to furnish Client with a professional business mailing address at 1811 N Cocoa Blvd, Cocoa, FL 32922. Depending on the selected plan, services may include mail receipt and notification, pickup access, weekly forwarding or scanning, and/or meeting room access as described in the selected tier. Provider operates as a Commercial Mail Receiving Agency (CMRA) registered with the United States Postal Service.
2. NOT A REGISTERED AGENT SERVICE
THIS SERVICE DOES NOT CONSTITUTE REGISTERED AGENT SERVICE. Client expressly acknowledges that the address provided may NOT be used as a registered agent address, registered office, or statutory agent address for any LLC, corporation, or other legal entity with the State of Florida or any other state. Provider assumes no responsibility for service of process, state agency correspondence, legal summons, court filings, or any official government notices. Client is solely responsible for maintaining a separate, compliant registered agent. Failure to maintain a proper registered agent is the sole responsibility of the Client.
3. TERM & BILLING
This Agreement commences upon Provider's written acceptance and Client's payment of the one-time onboarding fee. Monthly service fees are due on the same calendar date each month. A 5-day grace period applies to late payments. After 5 days of non-payment, mail handling services will be suspended. After 15 days of non-payment, the Agreement will be terminated. Service continues month-to-month until terminated. Client must provide a minimum of 30 days' written notice to cancel at dan@321houseassist.com.
4. FEES & REFUND POLICY
A non-refundable one-time onboarding fee is due at enrollment: Basic — $50; Core — $75; Premium — $100. This fee is non-refundable under all circumstances, including if the application is withdrawn after submission. Monthly fees already paid are non-refundable. Provider reserves the right to adjust monthly rates with 30 days' written notice.
5. IDENTITY VERIFICATION & USPS COMPLIANCE
In compliance with USPS regulations (39 CFR §111.1) and federal law, Client must provide (a) a valid government-issued photo ID (driver’s license or passport) AND (b) a second form of ID confirming Client’s residential or business address (utility bill, lease agreement, or bank statement dated within 90 days), AND (c) a fully completed and signed USPS Form 1583 (Application for Delivery of Mail Through Agent) prior to service activation. For businesses, an authorized officer must sign Form 1583. Each individual authorized to receive mail must submit a separate Form 1583. Failure to provide all required documentation within 5 business days of application approval will result in automatic cancellation. Provider maintains all identity verification records as required by federal law and USPS regulations. Falsification of identity documents is a federal crime.
6. ACCEPTABLE USE & PROHIBITED BUSINESSES
Client agrees to use this address solely for lawful business purposes. The following business types are expressly prohibited and will result in immediate termination without refund: payday lenders; debt collection agencies; cannabis, marijuana, or controlled substance businesses; adult entertainment or content businesses; multi-level marketing or pyramid schemes; businesses under active government investigation or indictment; money service businesses or unlicensed financial services; businesses engaged in mail fraud, wire fraud, or any fraudulent scheme. Client may not represent this address as a physical office, storefront, or retail location without prior written consent. Provider reserves the right to reject any application or terminate any account at its sole and absolute discretion.
7. MAIL & PACKAGE HANDLING
Provider will receive mail and packages addressed to Client at the service address. Provider is not liable for mail lost, delayed, or damaged by USPS or any carrier before delivery to Provider’s premises. Once mail is in Provider’s possession, Provider will exercise reasonable care. Packages and oversized items held more than 7 days after notification will incur a storage fee of $5.00 per item per day. Unclaimed mail or packages held more than 60 days after notification may be returned to sender, donated, or destroyed at Provider’s sole discretion, without liability to Provider. Upon termination of service, Provider will hold mail for 30 days, after which all mail will be returned to sender. Client is responsible for updating their address with all senders prior to termination.
8. MEETING ROOM ACCESS (Premium Plan Only)
Meeting room hours must be scheduled in advance and are subject to availability on a first-come, first-served basis. Unused monthly hours do not roll over to subsequent months. Additional hours may be purchased at the then-current hourly rate. Client is responsible for leaving the meeting room in the same condition as found. Damage to the meeting room or facilities will be billed to Client at replacement cost.
9. VIDEO SURVEILLANCE NOTICE
Client acknowledges and consents that the premises at 1811 N Cocoa Blvd, Cocoa, FL 32922, including all common areas, mail areas, and entry points, are monitored by video surveillance cameras 24 hours a day, 7 days a week, for security purposes. Surveillance footage may be retained and disclosed to law enforcement upon lawful request. By using Provider’s premises for mail pickup or meeting room access, Client expressly consents to being recorded in all non-private areas of the facility.
10. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROVIDER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT OR THE SERVICES PROVIDED. Provider’s total cumulative liability for any claim arising under this Agreement shall not exceed the amount of one (1) month’s service fee paid by Client. Provider is not liable for any business losses, missed deadlines, or legal consequences arising from delayed, lost, or mishandled mail.
11. FORCE MAJEURE
Provider shall not be liable for any failure or delay in performing services caused by circumstances beyond Provider’s reasonable control, including but not limited to natural disasters, hurricanes, floods, fires, power outages, pandemics, acts of government, USPS disruptions, or any other event of force majeure. In such events, Provider will make commercially reasonable efforts to resume services as soon as practicable.
12. TERMINATION
Provider reserves the right to terminate this Agreement immediately and without refund if Client: (a) violates any provision of this Agreement; (b) fails to make timely payment beyond the 15-day grace period; (c) uses the address for any prohibited business or unlawful purpose; (d) provides false or fraudulent identity information; or (e) engages in any conduct that, in Provider’s sole judgment, may expose Provider to legal liability or reputational harm. Client may terminate with 30 days’ written notice to dan@321houseassist.com. Termination does not relieve Client of any outstanding payment obligations.
13. INDEMNIFICATION
Client agrees to indemnify, defend, and hold harmless Cocoa Virtual Offices, Egil Capital LLC, and their respective officers, members, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Client’s use of the service address; (b) Client’s business operations; (c) Client’s violation of this Agreement or any applicable law; or (d) any third-party claims related to mail or packages received on Client’s behalf.
14. PRIVACY
Provider collects and retains Client identity information as required by USPS regulations and federal law. Provider will not sell or share Client personal information with third parties except as required by law, by USPS regulations, or pursuant to a valid legal order or subpoena. See Provider’s full Privacy Policy at cocoavirtualoffices.com/privacy.html.
15. RIGHT TO REJECT APPLICATIONS
Provider reserves the absolute right to reject any application for any reason or no reason at its sole discretion. If an application is rejected before service activation, the onboarding fee will be refunded in full. Rejection of an application creates no contractual obligation on the part of Provider.
16. GOVERNING LAW & DISPUTE RESOLUTION
This Agreement shall be governed exclusively by the laws of the State of Florida, without regard to conflict of law principles. Any dispute arising from this Agreement shall be resolved exclusively in the state or federal courts of Brevard County, Florida. Client waives any objection to jurisdiction or venue in Brevard County. In any dispute, the prevailing party shall be entitled to recover reasonable attorneys’ fees and costs.
17. ENTIRE AGREEMENT & AMENDMENTS
This document, together with the Privacy Policy at cocoavirtualoffices.com/privacy.html, constitutes the entire agreement between the parties and supersedes all prior representations, negotiations, and understandings. Provider reserves the right to update these terms at any time with 30 days’ written notice to Client. Continued use of services after notice constitutes acceptance of the updated terms. No waiver of any provision shall be effective unless in writing and signed by Provider.